• All sales of e-Vouchers, Gift cards and Kaisyahs Closet cards are final. All sales of products that are discounted are also final.
  • These discounted items cannot be returned for exchange, refunds or credit.
  • All items are checked before they are sent to our customers.
  • We Do Not Provide Refunds to normal wear and tear.



    • Please write us an e-mail stating the invoice number and send it to together with snapshots of the "defective" item for us to determine the severity of the defect before we request for the item to be mailed back to us.
    • Customers shall bear full responsibility in making sure items mailed back are packed securely and sealed properly. KAISYAHS CLOSET strongly encourages you to use a delivery service with tracking capability and will not be responsible for lost mails in connection to such returns.
    • KAISYAHS CLOSET reserves the right to exercise discretion in permitting all returns and exchanges. Items mailed back to KAISYAHS CLOSET without prior confirmation with us will not be entertained.



    • KAISYAHS CLOSET products displayed at our Web site are available while stocks last. The prices displayed at our Web site are quoted in Singapore Dollars and are valid and apply throughout all countries


    Normal Mail - Any Loss of item will be buyers responsibility.

    Smart Pac - For Registered Mail n Smart Pac, You Can track After 3 Working Days